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Online Privacy

Your privacy, security and service, when online, are as important to us as when you use the rest of our services. For this reason, we employ all of the safeguards mentioned above, along with the following Internet-specific practices.

PSE Credit Union, Inc. uses a variety of proven protections to preserve the security of your on-line session. We make extensive use of firewall barriers, encryption techniques and authentication procedures. To aid you in your site navigation and to personalize your experience on our site we may also place cookies and similar files (for security purposes) on your hard drive.

When you visit PSE Credit Union's Internet site(s), we may collect technical and navigational information, such as IP address, browser type, pages visited and average time spent on our web site(s). This information may be used to alert you to software compatibility issues or it may be analyzed to improve our web design and functionality.

Offsite Links and E-mail: PSE Credit Union, Inc. does not regularly check the contents of the links provided to sites outside of its own. These links are neither supported by nor endorsed by PSE Credit Union. They are only provided as a service to our members. If you encounter anything that you find to be questionable, please e-mail the web designer at info@perceptionmm.com.

For security reasons, it is the practice of the credit union to never ask for your password, account number, social security number or any other personally identifiable information via our general e-mail system. If you receive an e-mail requesting this type of information or any other suspicious looking e-mail, please do not click on any link within the e-mail message and contact the credit union immediately at 440-545-5147.

Children’s Online Privacy Protection

Consistent with the Federal Children’s Act of 1998, PSE Credit Union will not collect, use or disclose online information received from children under age 13 without prior parental notification and consent, which will include an opportunity for the parent to prevent use of information and participation in the activity. Online information will only be used to respond directly to the child’s request and will not be used for other purposes without prior parental consent. The Credit Union will not distribute to third parties, other than its affiliate, personally identifiable information without prior parental consent. The Credit Union will not post or otherwise distribute personally identifiable information without prior parental consent. The Credit Union will not entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity. Personally identifiable information collected online from their children may be viewed by a parent or guardian upon written request. The parent or guardian has a right to have information deleted and instruct the Credit Union to cease collecting further information from their child.


Keeping financial and personal information secure is one of our most important responsibilities. PSE Credit Union, Inc. is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.


To ensure information remains confidential, PSE Credit Union, Inc. uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.


Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number or PIN numbers. We also ask that you do not send personal or account Information through regular email.


Cookies are pieces of information stored directly on the device you are using. Cookies we use do not contain or capture unencrypted Personal Information. Cookies allow us to collect information such as browser type, time spent on the site, pages visited, language preferences, and your relationship with us. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize/tailor your experience while engaging with us, and to recognize your device to allow your use of our online products and services. We collect statistical information about the usage of the site in order to continually improve the design and functionality, to monitor responses to our advertisements and content, to understand how account holders and visitors use the site and to assist us with resolving questions regarding the site. We also utilize cookies for advertising purposes. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our website.


To provide you with easy access to information, PSE Credit Union, Inc. may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and PSE Credit Union, Inc. does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by PSE Credit Union, Inc. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.


Many websites and apps use Google services to improve their content. When they integrate Google services, these sites and apps share information with Google. We use Google Analytics to better understand how users are visiting and using our sites. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services” at google.com/policies/privacy/partners/.


PSE mBanking Mobile App periodically collects, transmits, and uses geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.


To learn what PSE Credit Union, Inc. does with your personal information please view our Privacy Notice or contact us by mail, phone, or email.