Employment - PSE Credit Union
A workplace you can be proud of.
At PSE Credit Union, most of our employees have been with us for many years. That’s because PSE Credit Union is a great place to work! However, we do have openings from time to time that need to be filled by talented individuals!
As part of our “People Helping People” credit union philosophy, the PSE Team is always ready to meet the needs of our members no matter how big or small. Employment with PSE Credit Union means we currently employ over 50 full and part time staff members at our three locations throughout Cuyahoga and Medina County.
As part of our Core Values—we believe in providing a pathway to success for our Membership, Team Members, and Community.
We will provide a pathway to success for our Employees by enriching the lives of our team members providing an opportunity for growth in a fun, friendly, and employee centric environment.
Benefits
Employment - PSE Credit Union
We are pleased to offer our employees the following benefits:
- Health and dental coverage
- A Health Reimbursement Account to help cover copays, etc.
- 10 Paid Holidays per year
- Paid vacation and sick leave
- Short term and long term disability
- 401K Retirement Plan, Life Insurance, Tuition Reimbursement
Open Positions:
Collector Full-time
DESCRIPTION:
As part of our “People Helping People” credit union philosophy, the PSE Team is always ready to meet the needs of our members no matter how big or small. We currently employ over 50 full and part-time staff members at our three locations throughout Cuyahoga and Medina Counties.
1. This position is charged with fulfilling all activities relative to delinquency control loss prevention and the recommendation of charge-offs on a monthly basis in accordance with policy.
2. This position requires an understanding of all regulatory and compliance matters pertaining to the collection of consumer loans.
RESPONSIBILITIES:
- Responsible for all communications related to the collection of delinquent loans and/or negative share accounts.
- Responsible for the recommendation of accounts for repossession and/or legal action.
- Responsible for the administration of the Overdraft Advance Program.
- Responsible for the collection of all negative deposit accounts.
- Reports closed deposit accounts to Chex Systems and determines the course of collection action.
- Tracks paid-ahead loans and corresponds with member as appropriate.
- Ensures that all Metro 2 and E-Oscar maintenance is completed on a timely basis.
- Responsible for meeting standard of 30-40 calls per day.
- Tracks and provides collection statistics to Accounting Department as required.
QUALIFICATIONS:
- 1 year of collections experience.
- High school graduate.
- Possess excellent communication skills both verbally and written.
- Ability to motivate and influence others.
- Ability to perform analytical interpretation, evaluation and/or constructive thinking of problems that may require analysis of a wide variety of data.
Education: High school or equivalent (Required)
Experience: Collections: 1 year
Schedule: Monday through Friday or Tuesday through Saturday
Benefits:
- Health Insurance
- 401K Retirement Plan
- Long-term and short-term disability
- Life Insurance
- Tuition reimbursement
- Sick and vacation pay
- Holiday pay
THIS IS A TUESDAY THROUGH SATURDAY POSITION.
DESCRIPTION:
At PSE Credit Union, many of our employees have been with us for many years. That’s because PSE Credit Union is a great place to work! As part of our “People Helping People” credit union philosophy, the PSE Team is always ready to meet the needs of our members no matter how big or small.
This position is responsible for ensuring outstanding member service by projecting a positive image when greeting members in person or on the phone.
RESPONSIBILITIES:
- Greet members promptly and in a professional manner.
- Coordinate follow through so members are met promptly by the appropriate staff.
- Answer all calls, text and chat notifications; resolve questions or direct members to the correct area or staff member.
- Process and distribute mail.
- Maintain inventory and office supply stock for the office.
- Provide administrative and clerical support as required including generating correspondence, reports, spreadsheets, labels, forms, etc.
- Utilize Credit Union procedures and computer applications include email, internet, Word, Excel, database and system software.
- Maintain up-to-date list of employees, telephone and extension list.
- May serve as a notary.
QUALIFICATIONS:
- High school diploma
- Strong attention to detail
- Possess excellent communication skills both verbally and written.
- Ability to communicate clearly and effective on multiple platforms
- Strong ability to multitask
Education: High school or equivalent (Required)
Experience: Collections: 1 year
Schedule: Monday through Friday or Tuesday through Saturday
Benefits:
- Health Insurance
- 401K Retirement Plan
- Long-term and short-term disability
- Life Insurance
- Tuition reimbursement
- Sick and vacation pay
- Holiday pay
This position is responsible for conducting all member interaction duties to promote member satisfaction, new member acquisition, member sales and member retention.
RESPONSIBILITIES:
- Process all member service transactions and requests with accuracy
- Assist members with E-Services (HFS, Bill Pay, Mobile Banking)
- Assist members with all products and services (Loans, Visa, Payroll, ATM/DB, Checking)
- Perform all duties to ensure full compliance with government and company rules and policies
- Understand and comply with all BSA Requirements (CTR, SAR, POMI, CIP, Red Flags)
- Take initiative to learn all teller duties including, but not limited to reception phones, member service phones, shared branching
- Actively promote on an ongoing basis all available products and services to fulfill the members’ needs, helping to position the credit union as the member’s primary financial institution
- Travel to branches as needed
QUALIFICATIONS:
- High school diploma
- Cash handling experience
- Basic computer skills required
- Strong attention to detail
- Ability to communicate effectively
Must be willing to undergo a background check in accordance with local law/regulations.
Email all resumes:
careers@psecuorg.net
Mail to:
PSE Credit Union
Attn: HR
5255 Regency Drive
Parma, Ohio 44129
If you are interested in applying for one of our positions, please contact: Deanne Sandly, HR Manager at dsandly@psecuorg.net or call 440-545-5124.
Application >
We are an equal opportunity employer.
