Employment
At PSE Credit Union, most of our employees have been with us for many years. That’s because PSE Credit Union is a great place to work! However, we do have openings from time to time that need to be filled by talented individuals!
As part of our “People Helping People” credit union philosophy, the PSE Team is always ready to meet the needs of our members no matter how big or small. Employment with PSE Credit Union means we currently employ over 70 full and part time staff members at our five locations throughout Cuyahoga and Medina County.
As part of our Core Values—we believe in providing a pathway to success for our Membership, Team Members, and Community.
We will provide a pathway to success for our Employees by enriching the lives of our team members providing an opportunity for growth in a fun, friendly, and employee centric environment.
Benefits
We are pleased to offer our employees the following benefits:
- Health and dental coverage
- A Health Reimbursement Account to help cover copays, etc.
- 10 Paid Holidays per year
- Paid vacation and sick leave
- Short term and long term disability
- 401K Retirement Plan, Life Insurance, Tuition Reimbursement
Open Positions:
Loan Officer
This position is an entry level Loan Officer and this individual must possess the ability to interview a member and determine the needs and best product or service to fill that need.
RESPONSIBILITIES:
- The ability to process an application, including a credit review for all other obligations, and complete a Profile Sheet in preparation to analyze and underwrite all consumer loans.
- Interview the member to determine alternate or additional opportunities separate from the initial request.
- Approve the request for credit based on the Loan Approval Authority Matrix, and of the request does not fall within the guidelines, move the request to the V.P. Of Lending, Operations or President/CEO for final approval.
- Input all information to successfully complete the loan into LoanDesk and import into IMM or prepare documents for in-person signatures.
- Completed loan requests should be moved to the Loan Processor in a timely manner for the number and recording procedure.
- If a loan request cannot be approved an "Adverse Action" letter needs to be prepared and sent within 3 business days of denial.
- All work should be reviewed for accuracy in all phases.
- Complete all compliance modules as assigned.
- To obtain and maintain an NMLS number for the purpose of home equity/mortgage discussions, applications and final disbursement.
QUALIFICATIONS:
- Prior experience in a financial institution or loan/collateral business would be preferential or possessing work related skills in a credit/business environment would be acceptable.
- Possess a complete understanding of all loan products, terms, rates and repayment options as well as the title/lien process for both vehicles and home mortgages.
- Possess strong oral/written communication skills.
- Have a complete understanding of all Loan procedures and guidelines in order to make effective recommendations or approvals of all loan requests.
- Ability to work with Word/Excel for the purpose of receiving or sending sup[posting communication in the loan process.
- Possess the necessary skills to uncover opportunities for cross-selling additional products and services.
- Ability to work and thrive in a team environment.
COLLECTOR
This position is responsible for fulfilling all activities relative to delinquency control, loss prevention, and the recommendation of charge offs on a monthly basis in accordance with policy. This position requires an understanding of all regulatory and compliance matters pertaining to the collection of consumer loans.
RESPONSIBILITIES:
- Responsible for all communications related to the collection of delinquent loans
and/or negative share accounts - Responsible for processing of all direct and agency loan payments
- Responsible for the approval of all credit counseling applications
- Responsible for the recommendation of accounts for repossession and/or legal
action - Responsible for the collection of the Visa portfolio
- Ensures that all Metro 2 and E-Oscar maintenance is completed on a timely basis
- Consults with credit union’s counsel regarding bankruptcies and all legal matters
- Tracks and provides collection statistics to the Accounting Department as required
- Responsible for meeting a standard of 75-90 calls per day
QUALIFICATIONS:
- High school diploma
- Minimum of 1 year of collections experience required
- Possess excellent communication skills both verbally and written
- Possess through knowledge of regulations applicable to essential responsibilities.
- Ability to motivate and influence others
- Ability to perform analytical interpretation, evaluation and/or constructive thinking of problems that may require analysis if a wide variety of data; weighing the desirability or probability of possible outcomes
- Possess strong knowledge of how to use a personal computer and MS Office products
- Ability to make decisions without previous precedent to draw upon
Teller/Member Service Rep
This position is responsible for conducting all member interaction duties to promote member satisfaction, new member acquisition, member sales and member retention.
RESPONSIBILITIES:
- Process all member service transactions and requests with accuracy
- Assist members with E-Services (HFS, Bill Pay, Mobile Banking)
- Assist members with all products and services (Loans, Visa, Payroll, ATM/DB, Checking)
- Perform all duties to ensure full compliance with government and company rules and policies
- Understand and comply with all BSA Requirements (CTR, SAR, POMI, CIP, Red Flags)
- Take initiative to learn all teller duties including, but not limited to reception phones, member service phones, shared branching
- Actively promote on an ongoing basis all available products and services to fulfill the members’ needs, helping to position the credit union as the member’s primary financial institution
- Travel to branches as needed
QUALIFICATIONS:
- High school diploma
- Cash handling experience
- Basic computer skills required
- Strong attention to detail
- Ability to communicate effectively
Must be willing to undergo a background check in accordance with local law/regulations.
Email all resumes:
[email protected]
Mail to:
PSE Credit Union
Attn: HR
5255 Regency Drive
Parma, Ohio 44129
If you are interested in applying for one of our positions, please contact: Vanessa Dinardo, HR Associate at [email protected] or call 440-545-5124.
We are an equal opportunity employer.