We love hearing from our members!
You're never just a number at PSE Credit Union. Our members are of the utmost importance to us! We constantly strive to improve their experiences with us. Member feedback is essential to our process. Here are some of the great things that members have had to say:
"PSECU employees are personable and truly care about customers' financial safety, personal well being, and solve problems quickly and efficiently."
"It's not just a bank or where my paycheck goes. I have a relationship with the bank and any financial advice or question they're more than happy to help and steer me in the right direction! They take worry, pain, and stress right away when it comes to finances."
"Having had my identity tampered with PSECU has been great in helping to make sure that my accounts with them go unharmed."
"What I like most about PSECU is the convenience of PAL. I also really like the staff, especially Patti and Nancy. EVERYONE there is so friendly. I look forward to going to the credit union because I know that I am going to be in and out."
"I love the friendliness and knowledge of the staff and other officers. Everyone is helpful. I live out of state, but have retained my accounts there simply because when I do visit my family in Ohio, it's convenient to have the option of going there for funds. I also keep my VISA card from the credit union, because I love the service and friendliness of the staff when I need to call about my balance or anything else."
"I like that they have MobiMoney and I can do almost everything through my phone. Very convenient."
"I have been banking with PSE for at least 15 years. Although I do not live near a PSE anymore, but I have kept my account with the bank because I would much rather do banking with PSE than anywhere else."
"PSE is a friendly type of credit union. You don't feel intimated when you walk into their lobby and I always feel like they're willing to work with me."
"The staff is courteous, knowledgeable, friendly. I use the online banking services and find them easy to use and accurate. The hours of operation are satisfactory."
"Many of the staff have been there for a long time, so you see familiar faces! They will handle things for you where at other financial institutions they make the customer complete withdrawal forms and deposit slips."